Shea Butter Heaven Return, Cancellation & Shipping Policy
At Shea Butter Heaven, we are committed to ensuring your satisfaction with every purchase. If you encounter any issues with faulty or damaged items, we will gladly replace or refund the full amount for the goods purchased.
If you find that you have had a change of heart regarding the products you have ordered, you may still return them for a refund under the following terms:
- The products must remain unopened and retain their original condition.
- Items should be returned within 7 days of initially receiving the order.
- Please include your proof of purchase or order details with the return.
We appreciate your business and are here to make your experience with Shea Butter Heaven as delightful as possible.
We strive to ship all orders with 2-3 business days excluding Sunday. During peak selling days, such as Christmas, Black Friday and Cyber Monday etc, we may take up to 5 days, depending on orders. We appreciate your support of our business and your understanding.